Multi-national gaming and entertainment company Caesars Entertainment wanted to work “better, faster, cheaper, smarter,” standardizing its financial and HR systems, processes and data across more than 50 locations to reduce costs and drive real-time decisions. Grant Thornton helped Caesars plan and implement a unified solution with 20–30% efficiency gains, 80% cost savings and better decision making that helped to fundamentally transform the business.

Challenge

To win new business tomorrow, you must understand new data today.

Fast-moving business demands real-time data to fuel decisions, strategies and innovations. And business moves very fast in the hospitality and entertainment sectors, where companies need to outpace established rivals and emerging new trendsetters.

Caesars Entertainment became a market leader through a history of visionary management and strategic acquisitions. But each acquisition bought in another variation of IT systems and processes. Even the company’s most comprehensive system was a decades-old, on-premise Infinium solution that was highly customized and hard to integrate with other solutions. Managing more than 50 casinos, hotels, golf courses and other properties worldwide, the company found it hard to analyze comprehensive data fast enough to stay ahead of competitors. The company’s talented finance and HR staff were spending their time deeply mired in manual processes, multiple systems and spreadsheet maintenance, leaving little time for higher-level work that could truly drive more business value. Rather than forming new decisions, strategies and innovations, these skilled staff members were absorbed by day-to-day transaction processing.